How to Fix Brother HL-L2390DW Printer Offline Issue?

November 12, 2024

How to Fix Brother HL-L2390DW Printer Offline Issue?

Is your Brother HL-L2390DW printer offline, and want to get it back online? Then you are at the right place then. I work as a printer specialist, and today, I have something to share with you related to the printer offline issue. In this blog, I will give you brief information about resolving the Brother printer offline issue. So, if you are wondering how to get Brother printer back online, you will find everything about it.

Brother HL-L2390DW Printer

 

Alt Text: A Brother HL-L2390DW Printer

 

Before moving on to the final methods, let’s see what are the main causes of the printer offline error. The primary reason is a weak or loose connection between the printer and your computer. Apart from this, outdated printer drivers are also a big reason for this. Otherwise, your printer may go offline due to a hardware failure.

Method 1: Set Your Brother Printer as a Default

When your Brother HL-L2390DW printer is not set as a default printer, it may go offline. Therefore, you need to set it as one. Below is the complete process of how to get Brother printer back online.

  • In the first step, press the Windows and R keys simultaneously, type “control,” and press Enter.

Enter control and hit Enter to open the Run box.

  • Then, tap on the Devices and Printers under the Control Panel.

Go to the Devices and Printers option in the Control Panel

  • Now, go to the Printers option and click on it.
  • After that, right-click on the printer under the Printers option and choose the Set as a default printer option.

Select your Brother printer by right-clicking on it and selecting “Set as default printer” from the menu.

  • Lastly, your printer will be set as the Default printer.

These steps will set your Brother HL-L2390DW printer as a default device, fixing the offline issue in minutes. Well, if you don’t see any improvements, feel free to contact us through fixprinteroffline.com and move to its support link. After that, you can choose to live chat or call our live support agents, who are experts in handling printer-related queries. This online consultation will be free of charge.

Method 2: Delete All the Print Jobs

When multiple print jobs are stuck in your printer’s queue, it may take your printer to offline status. But when you clear all the unnecessary print jobs, you may see the printer offline issue dismissed. Use these steps to do this.

  • In the first step, launch the Devices and Printers under the Control Panel.
  • Then, right-click on the printer and click the See what’s printing option.

Select your Brother printer and right-click on the “See What’s Printing” option.

  • After that, tap on the Printer on your screen and then choose Open As Administrator.

Select the Open As Administrator option on your screen under the Printers option

  • Now, tap on the Cancel All Documents option.

Click on the “Cancel all documents” option

  • Next, click Yes to confirm.

Tap on the Yes option to confirm

  • Lastly, close the window and observe if your printer comes back to online status.

That’s how you can get your Brother HL-L2390DW printer back to online status. So, you can try this out and see if it works for you. If you are facing trouble, our experts can help you know how to get Brother printer back online.

Method 3: Update Brother Printer Drivers

You already know that updated drivers are necessary to run your printer smoothly. Therefore, you should also keep your printer drivers updated to prevent the printer offline issue. These are the steps to update your Brother printer drivers.

  • In the first step, launch the Devices and Printers option in the Control Panel.
  • Then, select your Brother printer by right-clicking on it and choose Remove device.

Right-click on your Brother printer and select the Remove device option

  • After that, confirm the action by clicking the Yes option.

Tap on the Yes option

  • Now, visit the Brother official website and locate the Downloads page.
  • Then, select the Full Driver and Software Package and download it.

Choose the Full driver and software package on your screen and click on the Download button next to it.

 

  • Now, open the downloaded file and go with the on-screen instructions to install the correct printer driver or software on your computer.

 

Using these quick and simple steps, you will be able to update drivers for your Brother HL-L2390DW printer. This method is powerful enough to eliminate the printer offline issue. To get professional help, simply visit fixprinteroffline.com, then head to the support section, and contact us through call or live chat with our live support agents. They provide free consultations and will guide you through the procedure to fix the printer offline issue.

Conclusion

You learned how to get Brother printer back online on your computer. There are many reasons behind the Brother printer offline issue. For instance, printer drivers are not updated, paper jams, weak internet connection, your Brother HL-L2390DW printer is not set as a default device, etc. To fix this error, you need to work on all these common reasons, and you will get your Brother printer back online easily.

Frequently Asked Questions


Question

Why is My Printer Saying Offline?

If your printer is offline, it means that it is not getting the print commands anymore. Or it is not connected to the Internet connection. Therefore, you will have to make efforts to bring it back online. You can update printer drivers, clear the print queue, update firmware, and set the printer as the default printer. However, the primary step should be checking the internet connection and wired connection. You can get assistance from our experts and learn how to get Brother printer back online. Simply visit fixprinteroffline.com.  

Question

How to Update Drivers for Brother HL-L2390DW Printer?

Follow these simple steps to update printer drivers:

  1. First, launch the Devices and Printers under the Control Panel.
  2. Then, select your printer and right-click on it.
  3. After that, confirm your choice by tapping on Yes.
  4. Now, visit the Brother official website and go to the Downloads page.
  5. Next, choose and download the Full Driver and Software Package option.
  6. Launch the file and continue the on-screen directions to install the latest drivers.
Question

What Does It Mean When Printer is Offline?

If your printer is offline, it means it’s not receiving internet and is unable to respond to your print commands. When the printer goes offline, lots of factors may be responsible for that. One of the common reasons is a weak internet connection, which can be corrected by talking to your internet provider or verifying the USB cable or wired connection. 

Enter your Comments Here: