How to Fix HP OfficeJet Pro 8035e Printer Offline Issue?
February 24, 2025
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HP printers are one of the most popular devices, widely adopted for offices and homes. If your HP OfficeJet Pro 8035e printer is offline, this blog may help you get it online once again. Such issues may occur due to connectivity problems, paper jams, faulty printer settings, outdated drivers, and print spooler service errors. In order to resolve the HP printer offline issue, you’ll need to work on these factors. Once you recognize the issues and work on them, you’ll easily get rid of the offline printer issue.
In this guide, we will see the easiest ways to fix this error. So, let’s start learning the methods in a stepwise manner.
Why Is My HP Printer Offline?
Before we get straight into the methods, let’s break down some common causes of the HP OfficeJet Pro 8035e printer offline issue. So, below is the list of all those factors.
- A weak internet connection.
- If the printer is not set as a default printer.
- If the printer drivers are outdated.
- When the print queue is overloaded.
- Faulty printer settings may also be the reason.
All of these are the common reasons behind an offline printer. By working on these reasons, one can easily fix their troubles with their printer. Now, let’s move ahead with the methods.
How to Fix HP Printer Offline Error?
When you know all the possible causes, you can start trying the methods to resolve this issue. Thereafter, you’ll be free to print without interruption. Let us start with the methods.
Method 1: Restart Your Printer and Computer
The first and foremost step in fixing your HP printer offline error is to simply restart the devices. So, let’s check out the steps below and learn to restart your devices.
- First of all, power off your printer and disconnect it from the power supply.
- Then, restart your router and computer.
- Now, wait for a few minutes.
- Finally, power on your printer and print a test page.
It was a simple method 'How to fix the HP printer offline issue' and get it online. This simple method allows you to start using your printer again. If it doesn’t work for you, let’s move on to the next one.
Method 2: Set Your Printer as a Default Device
In this method, you need to set your device as the default printer to make it online. To do that, follow these steps:
- To begin, go to your Control Panel.
- Then, head to the Devices and Printers.
- Now, right-click on your printer when you see it and choose the “Set as default” option.
- After that, your computer will understand that this is the device you are working on.
It’s another simple method to keep you going with your printing routine without offline issues.
Method 3: Update HP Printer Drivers
This is also a great method to get your HP OfficeJet Pro 8035e printer online. All you need to do is update your printer drivers from its official website and download and install them on your computer. Let’s check how.
- To start, visit HP’s official website on your internet browser.
- Then, go to the Drivers & Software section.
- Now, pick the best version of the printer drivers package for your printer.
- After that, hit the option to download them.
- On your computer, go to the Downloads section and double-click on the file.
- Finally, start the installation procedure.
That’s how you can update printer drivers and get rid of the HP printer offline error.
Method 4: Clear Your Print Queue
Many times, a cluttered print queue may be the reason for an offline printer. In order to resolve the offline printer error, you need to clear your print queue. Learn the steps below to do the same.
- To begin, launch the Printers & scanners on your computer.
- Then, tap on the printer and then hit the Manage option.
- Now, select the Open Queue option.
- After that, select the print jobs and hit the Delete button to delete them.
This is exactly how you can declutter your print queue and make it smoother to print documents. With this method, your printer will also come back to online mode.
Conclusion
Finally, you know the methods to fix the HP printer offline issue. Such issues arise for many reasons, such as poor internet connection, outdated printer drivers, paper jams, and incorrect printer settings. In order to solve these problems, you need to put some effort into recognizing the root cause and take action accordingly. All the methods described above will surely help you resolve this issue. But if they don’t, you can contact HP customer support to get help.
Frequently Asked Questions
Question
Why Is My HP Printer Offline but Connected to WiFi?
If your printer is
showing offline but connected to WiFi, it may happen due to various reasons.
For instance, when your printer settings are incorrect, printer drivers are
outdated, connectivity issues, and when your printer is not set as the default
printer. All of these factors may be responsible for causing your printer to go
offline.
Question
How Do I Set My HP Printer as Default on Windows 11?
If you want to set your printer as a default printer on Windows 11, follow these steps:
- On your computer, go to Settings and choose Bluetooth
& devices.
- From that, choose Printers & scanners.
- Next, select your printer from the given list.
- After that, hit the Set as default option.
Question
How Can I Check My HP Printer Status?
To check your Printer device’s status, follow the given steps:
- To begin,
go to the computer’s Control Panel.
- Then, head to the Devices and Printers.
- Right-click on the printer brand and choose “See what’s printing.”
- After that, you can check for any print jobs stuck in the print queue.
- If you find any pending prints, delete them.
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