How to Fix HP Smart Tank 7301 Printer Offline Error?

March 24, 2025

How to Fix HP Smart Tank 7301 Printer Offline Error?

The HP Smart Tank 7301 printer going offline is a common problem. This printer offers advanced features that benefit all users. However, the connection issues are always uncertain, which is why your HP printer might go offline. Fortunately, you can easily fix this issue. The main reasons behind this problem include loose cables, out-of-date printer drivers, faulty network settings, etc. This blog will explain 'how to fix HP printer offline error' in an easy way.

why Is my Hp Printer Showing Offline error

 

Causes of HP Printer Offline Issue

 

There could be multiple reasons for an offline printer. Printers may develop issues over time that result in offline status. Here is the list of possible causes for this issue.

  • USB or Ethernet cables are loose.
  • The “Use Printer Offline” option is ON.
  • Print queues are stuck with print jobs.
  • Your printer drivers might be outdated or corrupted.
  • Your computer and printer aren’t connected to the same wireless network.
  • The printer may not be installed correctly.

All of these are the reasons for an offline error with your HP Smart Tank 7301 printer. Now, let’s move on to the specific methods to fix this issue.

How to Fix HP Printer Offline Error: Top 5 Methods

When you know your printer is offline, you can follow some troubleshooting methods to fix it and start printing again. Let’s check out the methods here.

Fix 1: Check Your Network Connection

Check the network connection. Ensure all cables are securely added and your device is on the same wireless network. You can perform the steps below to troubleshoot the connection.

  1. First of all, check the USB connection. Ensure that it’s not damaged or broken.
  2. If necessary, you should replace those cables.
  3. If you use an Ethernet cable, check the connection and clean it.
  4. You can also restart your wireless router.
  5. If you find an issue with the wireless connection, it’s better to contact your internet provider.

This is how to fix HP printer offline error and get it online once again.

Fix 2: Turn Off the “Use Printer Offline” Option

If this option is checked on your computer, it could be the reason your printer is offline. Hence, you should uncheck this option if you find it checked. To do this, you need to go to your computer’s Settings and select the Devices option. Here, you need to choose the Printers and Scanners option and hit your printer model. Next, you can click the Open Queue option, and you will see the “Use Printer Offline” option. Turn that option off if you find it ON.

Fix 3: Set Your Printer as a Default

This is an effective solution for fixing an offline printer error. If your printer has not been set up as a default printer, it may go offline. Check out the steps below to do it:

  • First of all, go to your Windows PC and choose the Settings option.
  • Then, choose the Devices option.
  • Now, hit the Printers and scanners option.

how to fix HP printer offline error

  • After that, pick your printer from the list and click on the Open Queue option.
  • Next, select the Printer option and choose the Set as default option from the menu.

This is how you can fix your HP printer offline error and start printing once again.

Fix 4: Delete Pending Print Jobs

Sometimes, stuck print jobs can cause your HP Smart Tank 7301 printer to go offline. Therefore, you need to delete all the pending print jobs to get your printer online once again. This step will help clear the print queue and restore your printer's online status. Hence, go to your computer and delete the print jobs easily.

Fix 5: Reinstall HP Printer Drivers

Your printer may go offline if the printer drivers are not up to date. Hence, reinstalling them would be a great idea to resolve the offline printer error. Follow the steps given below to do that:

  • First of all, hit the Windows and X keys together to launch the Quick Access menu.
  • Then, hit the Device Manager option on your system.

how to fix HP printer offline error issue

  • After that, head to the Printers or Print Queues and check the name of your printer drivers.
  • Next, locate your printer and right-click on it when you find it.
  • In the next step, select the Update driver option.
  • Allow the automatic update of your printer drivers.

That’s 'how to fix HP printer offline error' and start printing again.

Frequently Asked Questions


Question

Why Is My HP Printer Offline?

If your printer is offline, it can happen due to many reasons, such as out-of-date printer drivers, faults within the wireless network, printer settings, paper jams, incorrect installation of the printer, etc. You need to work on all these issues to solve your printer’s offline error. Once you recognize the root cause, the solution will become so easy. 

Question

How Do I Fix HP Printer Offline Issue?

Learn 'How to fix your offline HP printer', you need to update your printer drivers, check the printer settings and correct them, delete the pending print jobs, install the printer correctly, and verify the network connectivity. Once you do all these things together, your printer issue will be gone easily. 

Question

What Should Be My First Step When My HP Printer Goes Offline?

If your HP printer goes offline, you first need to perform a power cycle on your printer and computer to re-establish the connection. Also, you must check if your printer and computer are connected to the same network. If you do this, your printer will get online again. 

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