How to Fix Brother MFC-J1170DW Printer Offline Issue?

Even though Brother offers top-notch printers, they still get common errors, such as an offline printer issue. After all, it is also an electronic device like others, so having errors is quite normal. We can’t completely get over this, but we can resolve the issue when we encounter them. An offline error can interrupt your printing tasks. However, if not solved, then you have to look for the experts’ help.

In this blog, we provide the main causes of offline error on Windows computers and offer accurate solutions on how to fix Brother printer offline problem, with a specific focus on the Brother MFC-J1170DW model. Let's delve into understanding the Brother offline printer issue in detail.

What is Brother MFC-J1170DW Printer Offline Issue?

The Brother printer offline issue occurs in the printer when your computer fails to communicate with the printer. Various reasons cause this printer offline issue, which we will discuss later in this blog. However, this printer issue is common and occurs in all different brands of printers. Therefore, to effectively resolve it, you must understand its causes first and then fix the problem accordingly. Let us now understand the reason for the offline issue.

Why Does Brother Printer Keep Going Offline?

There are various reasons responsible for the offline error in the Brother MFC-J1170DW printer. Below, we have mentioned the 3 reasons that cause the Brother printer to go offline:

Network Connectivity Issues

Ensure the loose cable connection, such as a USB or Ethernet cable, is connected to your printer and computer/network. Plus, you must ensure the printer’s connectivity to the same network. Besides, verify the Wi-Fi signal strength along with your computer.

Hardware Related Issues

Make sure you have turned on the printer and properly connected to the electrical outlet. Other than that, you can also check the paper jamming and other mechanical issues.

Driver and Software Issues

Check if you have any outdated or incompatible drivers; you must have the latest version of printer drivers. Besides, you should check if there is any other software interfering with the printer’s operations.

Let us see how to fix the Brother MFC-J1170DW printer offline issue.

How to Fix Brother Printer Offline Issue?

Fixing the Brother printer offline issue is not a daunting task. With the help of an easy guide, you can easily get your printer back online.

Let us start with the first solution, i.e., setting the printer as the default printer.

Method 1: Select the Set as Default Printer Option

Make sure your Brother printer is set as default. Otherwise, your printer will not select your printer while printing.

To set your Brother MFC-J1170DW printer as default:

• Click the Windows + R keys together on the keyboard to open the Run box.
• In the Run box, write the Control Panel. Then, press Enter.

• Now, select the Devices and Printers option.
• From the Printers option, you will need to right-click on the Brother printing device. 
• Afterward, click the Set as default printer option.

Method 2: Unmark the Use Printer Offline Option

To run your printer normally, ensure you haven’t paused it or set it to offline mode:

• Go to the Control Panel and open Devices and Printers.
• Here, you will find your Brother MFC-J1170DW printer; select it by clicking the right button on the mouse. Then, choose See what’s printing.

• After choosing, a window pop-up will appear.
• Select the Printer tab and then choose the Open As Administrator option.
• Afterward, click the Printer option again. See if the Pause Printing and the Use Printer Offline options are marked and unmarked. 

• Lastly, close the opened windows and then check if the offline problem is resolved.
• Now, we will learn how to fix Brother printer offline issue via printer driver update:

Method 3: Update Brother Printer Drivers

Outdated printer drivers are the main reasons for the printer offline issue. To solve this issue, you will need to update the printer driver.

Follow the given steps to update the Brother MFC-J1170DW printer driver:

• Go to the Control Panel and right-click the Brother printer.
• After this, choose the Remove Device option.

• To confirm the action, hit the Yes button.

• Go to the official website in order to download the software.
• Then, you need to choose Full Driver & Software Package and download it.

• Finally, after downloading the driver, you need to proceed with the installation process via the on-screen command.
• If the above solution didn’t help you, then you can go to fixprinteroffline.com. The platform offers free consultation via call or live chat to resolve printer-related concerns.

Conclusion

In short, the Brother printer offline issue is not only limited to Brother printers, but it can occur in various brands of printers. However, the reasons causing this error could also be the same. Moreover, many solutions can help you resolve this offline issue. Therefore, we have given three effective solutions on how to fix Brother printer offline issue on Windows. Plus, you can get a detailed solution for fixing the printer offline issue from the support section of our website. You can easily resolve your Brother MFC-J1170DW printer offline issue with the help of professionals by visiting our website, fixprinteroffline.com.