Canon

Fix and Connect Canon Printer Offline to Windows/Mac

All printers might get into trouble once in a while during their printing life. The Canon printer offline issue is such an error users might encounter while printing. This is a technical issue that may arise anytime during your printing job. Although, this issue is common and can be fixed with some easy tricks. So, next time your printer goes offline, you will know what you should do. This blog concludes with ways to fix Canon printer offline issues. But before that, you must know the reasons for the offline printer issue. Let's see those reasons before learning to fix them. 

What Makes Your Canon Printer Go Offline?

Your printer may go offline due to many reasons. And you will fix the issue according to that particular issue. There are some of those causes for the offline issue in your Canon printer. 

• The printer isn't connected properly
• Wires and USB cables are loose 
• The printer is in pause mode 
• Paper jam 
• Unstable internet connection 
• Malware attack 
• Corrupted or outdated drivers and software 
• Printer drivers unable to support new windows after the update 

These are some big reasons for the Canon printer offline issue. In order to fix the issue, we will break down some easy and effective tricks which professionals follow too. 

How to Fix Canon Printer Offline Issue?

Now, we know what causes this error. It's time to reveal the best methods that may solve your issue quickly. As there are many methods, you can practice different methods at once to clear the issue. So, have a look at them. 

To get more detailed information on fixing the Canon printer offline issue, you can check out this video https://www.youtube.com/watch?v=av97HWK1WOQ

Method 1: Check and Reconnect the Printer to Wi-Fi

Sometimes, a weak Wi-Fi connection may cause such an error. Hence, as a primary step, you should try reconnecting the printer to Wi-Fi. The steps are given below. 

1. To reconnect, forget the router and disconnect it from the printer. 
2. Now, reconnect the printer and Wi-Fi. If you are using a USB connection, then remove the USB cable and connect it back. 
3. If you want to connect your printer to the internet router, launch the Wi-Fi Wizard Setup window on the printer's touchscreen and connect with it.
4. Now, hold the wireless button on the printer until you see the light blinking. 
5. After that, your printer will start blinking blue light. 
6. Then, go to the Wi-Fi router and tap the WPS button. 

By following these steps, you will reconnect your printer to Wi-Fi. 

Method 2: Uncheck the “Use Printer Offline” Option on Your PC

Your PC has the option to use the printer offline, which may interrupt the printer's performance. So to disable that option, follow the given steps. 

1. Tap the Start button on your PC and type Control Panel in the search tab. 
   
2. Then, choose Hardware and Sound from the list available. 
   
3. Now, tap on Devices and Printers in the next window. 
4. After that, right-click on the Canon printer and tap on See What's Printing.
   
5. Next, tap Printer by going through the drop-down menu. 
6. Then, check whether the Use Printer Offline issue is unchecked. 
   
7. If not unchecked, remove the tick and let the changes be saved. 
8. When you have saved changes, tap Cancel all documents and connect your Canon printer again. 
   

You may get successful in fixing your issue. If not, then you can reach out to our support agent via Chat or Call for further assistance. Our team is dedicated to helping you fix the issue.

Method 3: Update the Canon Printer Drivers

If reconnecting the printer and disabling the offline option from your system doesn't fix the issue, the issue lies in the drivers. Hence, you need to update them. Let's see how. 

1. Press the Windows and R keys together to open the Run window. 
2. Then, open Device Manager and then Print Queues. 
3. Now, right-click on the printer hardware and choose Update Driver. 
4. You will be asked, "How do you want to search for the driver?"
5. Now, select an option that better describes your answer. 
6. In the last step, reboot your system. 

That's how you can update the Canon printer drivers and fix the offline issue. 

How to Connect a Canon Printer to Windows Offline?

You can connect the Canon printer to Windows offline via a USB cable. This method is the easiest and oldest method to connect devices. Where one end of the cable is connected to the printer and the other to the computer, let's see the steps. 

1. On your Windows, go to the Start menu. 
2. Then, you will observe a gear icon at the left corner as Windows settings. 
3. After that, you need to tap the Devices option. 
   
4. In the next step, tap on Printers & Scanners. 
   
5. Then, you will be taken to a new page and then click Add Printer and Scanner. 
   
6. Now your printer will start scanning for your devices. And you will observe your device's name on the screen. 
7. After that, tap on your device name. 
8. At last, follow the on-screen steps to continue with the installation.

That’s it! You have connected the Canon printer to a Mac system via a USB cable. 

How to Connect a Canon Printer to Mac Offline?

You can connect the printer to your Mac offline via a USB cable. Here are the steps to connect it. 

1. First, ensure that the Canon printer is connected to a power source and is turned on. 
2. Take a USB cable and connect one end of the USB port at the rear of your printer. 
3. After that, connect the other end to the Mac. 
4. When the USB connection is established, the Mac system will automatically detect your printer. 
5. After that, you will get a message saying that a new printer has been detected. 
6. Now, go to the Apple menu on the screen and choose System Preferences. 
   
7. Then, tap the Printers & Scanners icon. 
8. On that page, check your Canon printer on the list. Then, click on your printer's name to select it. 
9. After that, tap on the plus sign below the list of printers. 
   
10. Then, a new window will display showing the available printers. Check your printer in the list. 
11. If you don't see your printer in the list, tap on the Default tab to check the list of common printers. 
12. Now, choose your Canon printer from the given list and click on the Add button. 
13. Lastly, the Mac will install the necessary drivers. 

You have successfully connected your Canon printer to your Mac offline. 

Conclusion 

The Canon printer offline issue is the most common error. But the good thing is that it can be fixed. Many users deal with this error during their printing routine. There might be various reasons for this type of error to occur. For instance, connectivity issues, driver issues and incorrect settings may cause this issue. But it's easy to rectify by following a few easy methods like updating drivers, reconnecting the printer to Wi-Fi, modifying the settings and bringing the printer back online. Therefore, one can easily fix Canon printer offline issues.