How to Fix Canon imageCLASS LBP674Cdw Printer Offline Error?

March 13, 2025

How to Fix Canon imageCLASS LBP674Cdw Printer Offline Error?

If your Canon printer is offline, it can disrupt your printing tasks significantly. Printers often show an offline status due to connection errors or wrong printer settings. If you are facing this issue, you should understand what may be causing it. This blog explains easy steps for how to fix Canon printer offline error.  

The most common reasons behind these errors are faulty wired or wireless connections, incorrect printer settings, out-of-date printer drivers, issues related to print queues, printer and network configuration, etc. Let’s understand how you can fix this error completely from your printer.

Causes of Canon Printer Offline Error

As you know, an offline printer error has certain reasons to occur; here is the list of those reasons that may cause an offline issue in your Canon LBP674Cdw printer.

Wired or Wireless Connection

If your USB or Ethernet connection is not set up correctly, the printer will remain offline. Hence, you must set up the wires correctly. Moreover, if your printer is on a wireless network, ensure that your network is in the required range.

Wrong Printer Settings

Incorrect printer settings are a major cause of the offline printer issue. Therefore, you should check your printer settings for any mistakes.

Out-Of-Date Printer Drivers

Outdated printer drivers can cause the printer to go offline. Hence, you should visit the printer’s website to get the latest printer drivers.

Paper Jams or Print Queue Issue

If your printer is offline, chances are that it has a paper jam or a print queue error. In this case, you will need to clear your print queue and remove the pending print jobs.

How to Fix Canon Printer Offline Error?

You have seen what may cause your Canon LBP674Cdw printer to go offline, and this is the time to understand the resolutions. If you know the root causes, you will easily get rid of the printer offline issue.

Method 1: Turn Off the “Use Printer Offline” Option

If your printer settings are incorrect, it will more likely cause an offline printer problem. Hence, you must correct these settings. Check out how to do it:

  • First of all, head to your Control Panel on the computer.
  • Then, click on the Hardware and Sound option.

how to fix the Canon printer offline error

  • From there, pick the Devices and Printers option.

Update Canon Printer Software

  • After that, locate your printer and right-click on it.
  • Next, go to the Printers section and select See what’s printing option.

How to Fix Canon Printer Offline Error?

  • Afterward, check if the “Use Printer Offline” option is selected or not.
  • If it is checked, disable it to get the printer back online.
  • In the next step, hit the Printer option and choose the Cancel All Documents option.
  • Finally, you can print any document you want.

Follow the above steps to change your printer’s status from offline to online. This method can be powerful for your Canon LBP674Cdw printer. Now, let’s move on to the next method.

Method 2: Reinstall Printer Drivers

If you have been using your printer for a long time, chances are your printer drivers may get out of date. Therefore, you need to reinstall or update those drivers to start using your printer:

  • First of all, press the Windows and R keys together to launch the Run box.
  • Then, enter devmgmt.msc in the Run box and hit OK.

how to fix the Canon printer offline

  • Now, locate the correct printer drivers in the print queues.
  • After that, right-click on your printer and select the Uninstall device option.

That’s how to fix Canon printer offline error by updating the drivers. If this method doesn’t work for you, you can move on to the next method.

Method 3: Update Printer Software

Printer drivers are essential for a proper printer setup. You can update printer drivers by visiting Canon’s official website and checking out the latest drivers and software for your printer needs. You can easily search for this software by entering the printer’s name. Then, you can choose the printer driver’s package suitable for your needs and hit the Download option. Once drivers are downloaded, locate it under your computer’s Downloads folder and run the installation.

Method 4: Restarting Print Spooler

The print spooler service is necessary for the printer’s normal functions. If your printer goes offline, you can restart the print spooler service.

  1. On your computer, go to the search box and enter services.
  2. Then, hit the Services option from the results.
  3. When you see the Print Spooler option, right-click on it and hit Restart.
  4. Right-click on the Print Spooler once again and select the Properties option.
  5. Check if the Startup is set as Automatic, and click OK to implement the changes.
  6. Finally, you can print a file and check if your printer is working.

This is 'how to fix the Canon printer offline error' and get the printer online once again.

Frequently Asked Questions


Question

Why Is My Canon Printer Offline?

Your printer may be offline due to many reasons, such as outdated or corrupted drivers, incorrect printer settings, network issues, overloaded paper trays, and many other reasons. Sometimes, physical damage to the printer may also be one of the reasons for a printer offline problem. 

Question

How Do I Fix Canon Printer Offline Error?

To fix the printer offline error, you need to follow certain methods, as mentioned below.

  1. Check your printer’s and computer’s wireless connection.
  2. They should be connected to each other.
  3. You can also update your printer drivers.
  4. Correct the printer’s settings.
  5. Uncheck the “Use Printer Offline” option on your PC. 
Question

Why Does My Canon Printer Says Offline But Is Connected?

If your printer says offline but is connected, it can be due to a weak internet connection, faulty wireless settings, and faulty printer settings. Sometimes, outdated printer drivers are a significant cause of the offline printer issue. Besides, an overloaded printer queue and some physical damage to Canon printers. 

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