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Solve HP Printer Offline Issue With Step by Step Guide

HP printers are the first choice for many printer users, whether personal or professional. These printers are highly efficient, durable and produce top-quality prints. However, sometimes you may encounter an HP printer offline issue. It happens when your printer is unable to communicate with your computer and print. The offline issue may occur due to various reasons. 

It seems annoying and frustrating, but with the right solution, you can get rid of it. Have you ever got this error? If yes, then this blog will tell you the methods to fix HP printer offline issues.

What Makes the HP Printer Go Offline?

Well, different factors may contribute to the HP printer offline issue. Here are a few of these factors.

• Faulty connection: Maybe there is an issue with the connection with your system or wireless network, which is causing the offline issue. 
• Corrupted/outdated drivers: Sometimes, corrupted and outdated printer drivers may turn the printer offline. You will need to uninstall drivers and reinstall them. 
• Power issues: When your printer doesn’t receive enough power, offline issues may occur. 
• Paper jams: In case of paper jams, your printer may go offline. 
• Hardware issues: Some hardware issues, like faulty power cables and failed printer components, may cause the printer to go offline. 

7 Easy Methods to Fix HP Printer Offline Issue

As there are many reasons for the HP printer offline to occur, the solutions will be different for each case. Hence, you need to follow a few steps to overcome the issue in your printer and again start your printing job. There are a few easy solutions to fix the offline issue. 

Get detailed information on fixing the offline issue on Windows/Mac in these videos.

Method 1: Check Your Printer Connectivity

This is the first step to fixing the offline issue in your HP printer. So, check whether your printer is connected to the Wi-Fi network and computer or not. In the case of a USB connection, check whether the cable is plugged in properly or not. If the printer is connected to Wi-Fi, ensure it is connected to the correct Wi-Fi network and is free from connectivity issues. 

Method 2: Update Printer Drivers

Sometimes, corrupted and outdated printer drivers may turn the printer offline. If the issue lies in drivers, you should head to the HP website and search for your printer model. Then, download the required drivers. Then, proceed with the on-screen steps to install the correct and updated drivers. 

Method 3: Check the Power Supply

When your printer is not getting enough power, it may show an offline issue. Hence, you should check whether your printer is correctly plugged into the power source. The power cord should not be damaged. To fix the issue, you can plug the printer into a different power outlet. If the issue still persists, please connect with our support agent via Live Chat or Call for further help. Our team is ready to help you resolve the problem.

Method 4: Check for Paper Jams

If you see paper jams in your printer, it may be the reason for the HP printer offline issue. Hence, you need to clear the jam by following the printer’s manual. For a quick guide, feel free to reach out to our team of qualified experts via Call or Live Chat. Our support team is available 24/7* to provide you with the assistance you need.

Method 5: Restart Your Devices

If you don’t understand the reason, a simple restart of the printer and your computer can fix this offline issue. So, switch off your devices, wait for a while, and turn them on again. It can reset connection issues and fix offline issues. 

Method 6: Check for the “Set as Default Printer” Option in Your System

When your HP printer is getting offline very often, you should check whether the “Set as Default Printer” option is on or not. To do this, follow the given steps. 

1. First of all, tap on the Windows button and type Run. Then, type Control Panel in the given box and tap OK. 
2. Now, tap on the Device and printer option, and then you will observe a list of HP printers. The printer icon will become green. It means the printer is set as default. 
3. If the printer is not green, right-click on the Printer and tap the Set as a default printer option. 
   
4. Then, your printer will work well, and the printer’s offline issue will get cleared. 

Note: If you're still unable to fix the HP printer offline issue, then you can contact us for support services via Phone Call or Chat. Our team is here to assist you in solving the printer-related concerns.

Method 7: Ensure Use the Printer Offline Option is Not Selected

If the Use printer offline option is in use, it may cause the printer offline issue. Hence, you should make sure that this option is off. To do this, you should follow the given steps. 

1. First of all, go to the Start menu and tap on Settings. 
2. Then, tap on Devices and then Printer and Scanners. 
3. Select your HP printer from the listed printers and right-click on your printer. 
4. Now, uncheck the option for Use printer offline from the menu. Then, your HP printer will get back online. 
   

Conclusion 

We have seen the basic methods to fix HP printer offline issues. This issue might arise due to various reasons such as corrupted or outdated drivers, faulty connection, paper jam issues, and different settings issues. But the best part is that these issues can be easily fixed. So, all you have to do is to practice those methods depending on the cause of your offline issue. Hence, you have to detect the cause and use an appropriate method to fix that. 
NOTE: If you have any concerns regarding your printer, do not hesitate to contact our certified and experienced team of experts. They are here to provide guidance and assist you with troubleshooting steps to resolve any printer-related issues you may be facing.