How Do I Fix Epson SureColor P900 Printer Offline Error?

April 2, 2025

How Do I Fix Epson SureColor P900 Printer Offline Error?

If your Epson printer shows offline, many factors might cause this issue. This issue may indicate that your printer is not connected to your device, such as a computer, or the printer drivers are not updated. Apart from that, hardware issues, low ink levels, or clogged print heads can contribute to the printer's offline error. So, 'how to fix Epson printer offline error' on your device?

To resolve the printer offline issue, first identify and address the possible causes. Some common reasons include issues with the wireless connection, paper jams, or the printer not being set as the default. However, there might be some other reasons that are overlooked, too. So, let’s understand.

Method 1: Verify Your Connection

This is the first and foremost step to fix an offline error with your printer. Verify if the cables or wires are loose or broken. If you have a Wi-Fi connection, check whether the Wi-Fi is within the required range and stable. Moreover, you must ensure that your printer and computer are on the same network. After checking the connectivity, try printing with your printer and check the printer’s connection.

Method 2: Turn Off the “Use Printer Offline” Option

Enabling this setting prevents your printer from working online. Disable it to restore regular printing functionality. Check out the steps below to turn this option off:

  • To begin, restart your printer and wait until it restarts completely.
  • Make sure that your internet connection is stable.
  • Now, allow your device to restart.
  • Afterward, head to the Start menu and navigate to the Control Panel inside the run box.
  • Next, select the Devices and Printers option, and your computer’s screen will display a list of devices.

how to fix Epson printer offline error

  • In the next step, right-click on your printer and choose the “See what’s printing” option from the menu.
  • Click on your printer’s name and untick the “Use Printer Offline” option.
  • Finally, your printer will get online again.

That’s how to fix Epson printer offline error on your computer. Now, let’s check out another method for fixing this error.

Method 3: Delete the Pending Print Jobs

An Epson SureColor P900 printer may go offline due to some pending print jobs in the print queue. So, if your printer is showing an offline error, you may need to check your print queue and delete all the pending print jobs. Moreover, the paper queue must be clean to prevent such errors in the future.

Method 4: Update the Epson Printer Drivers

As you know, outdated printer drivers may cause your printer to go offline. Hence, you can update them to fix the offline issue with your printer. Check the steps below to update them:

  1. To start, head to the Control Panel on your computer.
  2. Then, launch the “Add or remove program” option.
  3. Once you see your printer model, right-click on it.
  4. After that, click on “Uninstall” to remove the outdated printer drivers.
  5. Next, head to the Devices and Printers option and click on the Add Printer option.
  6. Then, hit the “Add a network, wireless, or Bluetooth printer.”
  7. Finally, you can install the right printer drivers for your computer.

That’s how to fix Epson printer offline error on a computer. Now, follow this method to restore your printer's functionality.

Method 5: Set Your Printer as Default

Your printer may go offline when it is not set as the default device. Therefore, you need to set it as a default printer using the steps given below:

  • To begin, head to the search button and launch the Run dialog box.
  • Then, write the Control Panel and hit Enter.

Printer Setup

  • Now, choose your printer’s name from the list and right-click on it.
  • After that, enable the Set as Default option. If it is not ON, turn it on.
  • Once you check that option, you will see a green mark on your printer.
  • Finally, your printer is set to the default.

This is how you will fix the offline issue on your Epson SureColor P900 printer.

Final Words

You now know 'how to fix Epson printer offline error' on your computer. All the troubleshooting methods are very effective and need proper implementation. Follow all the steps carefully and avoid skipping any. In most cases, the described methods will work for your printer and will make it online again. However, if these methods don’t work, you can contact your printer support and get the issue resolved.

Frequently Asked Questions


Question

Why Does My Epson Printer Keep Going Offline?

If your printer goes offline, again and again, it indicates many underlying issues. For instance, your network or cable connection might be weak, printer drivers might be outdated, there might be paper jams, incorrect printer settings, low ink levels, clogged print heads, etc. Check if any of these issues are happening with your printer. 

Question

How Do I Resolve Epson Printer Offline on a Mac?

If your printer shows an offline status on Mac, you need to set it as a default printer and correct all the necessary settings. Furthermore, you need to check for the wired or wireless connection to re-establish the connection. Plus, update the latest printer drivers to fix this issue and print through your printer. 

Question

How Can I Get My Epson Printer Back Online?

To get your printer online again, you need to follow a few simple methods. For example, verify your printer connection, update your printer drivers to the latest version, correct the printer settings, check the ink levels, and clean the print heads to eliminate the offline issue. If nothing works, remove and re-install your printer on the computer. 

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