How to Fix Epson EcoTank ET-3850 Printer Offline Issue?

November 24, 2023

How to Fix Epson EcoTank ET-3850 Printer Offline Issue?

If you observe that your Epson printer is offline, there can be several reasons behind it. The offline printer error is one of the common issues that almost every user faces once in a while. Hence, it becomes crucial to resolve it as soon as possible to bring your printer online and prevent it from any further damage. If you ignore the issue, it can lead to multiple issues. Therefore, this guide will assist you in fixing the offline error on your Epson EcoTank ET-3850 printer.

Epson EcoTank ET-3850 printer

Before this, let's talk about the causes of this offline problem. The main reasons are loose connections, weak Wi-Fi signal, hardware issues, printer jam errors, incorrect printer settings, and outdated printer drivers. When you work on these issues, you can fix Epson printer offline issue. Let's start this guide and find solutions.

Method 1: Disable the “Use Printer Offline” Option

This is the first step you can take to fix your Epson printer offline issue. Below are the simplified steps to disable this option on your computer. Let's take a look.

Devices and Printer

  • Then, ensure that your Epson printer is connected to the computer and verify if it has wireless network connectivity.
  • Now, log in to your computer with a local administrator account.
  • Head to the Start menu, launch the Run box and then enter the Control Panel.

Epson EcoTank ET-3850 printer

  • Next, tap on the Devices and Printers option.
  • Then, your PC will show you a list of printers.
  • Next, right-click on your Epson printer and choose See what's printing.
  • Then, tap on the printer and remove the tick mark from the Use Printer Offline option.

fix Epson printer offline issue

  • Now, your Epson EcoTank ET-3850 printer will be set online.

At last, check your printer's status, and you'll see that your printer is online once again. If you find it complicated, you can visit our website at fixprinteroffline.com and move to the support section. Then, you can select a live chat or call option to talk to our technical experts and get a free consultation.

Method 2: Clear Print Queue

If your print queue is stuck with unnecessary print jobs or papers inside it, it can make your Epson EcoTank ET-3850 printer go offline. Below are the simple steps to clear the print queue.

  • In the first step, launch the Run box and search services.msc and press Enter to launch the service window.

Set Your Printer

  • Then, click the Print Spooler option and right-click on it to launch the Properties, then hit Stop and the OK button.

Set Your Printer as Default Device

  • Now, launch the Windows File Explorer and type%windir%\System32\spool\PRINTERS in the search bar.
  • After that, select all the unnecessary files in your printer folder and delete them all.
  • Next, go to the Spooler Properties, tap on the Start option, and click on the OK button.

Epson printer offline

  • At last, restart your computer, and you'll observe all the print jobs cleared.

Now, your printer will function as usual and return to online status once again.

Method 3: Set Your Printer as Default Device

In many instances, a printer goes offline when it's not connected as a default device. To overcome or fix Epson printer offline issue, you'll need to set your Epson EcoTank ET-3850 printer as a default device. Here are the steps for that.

  • First of all, launch the Run dialog box from the Windows search option.
  • Then, search the Control Panel in the box and hit Enter.

fix Epson printer offline issue

  • Now, select the Devices and Printer option from the open options on the window.
  • After that, choose your printer from the next window and right-click on it.
  • Ensure that your printer has a green check mark on it. If not, you need to check your printer.
  • Right-click on your Epson EcoTank ET-3850 printer and click the Set as default printer option.

Epson printer offline issue

Lastly, check your printer's status, whether it's offline or online. If it's online, it means your issue is finally resolved.

Conclusion

Finally, you have seen all the methods to fix Epson printer offline issue and bring your printer from offline to online status. The most common reasons for this error are faulty connections, outdated drivers, the printer not being set as the default, and it being set to an offline mode.

When you deal with an offline printer error, your first priority should be to understand the cause of it and then work on it to overcome the error. To fix the issue, you should check the connections, update drivers, set the printer as the default, and remove the printer from offline mode. 

Frequently Asked Questions


Question

Why is My Epson Printer Offline?

Your Epson printer may go offline due to various reasons, such as a poor internet connection, outdated printer drivers, faulty settings, faulty hardware, etc. The main reason is the connectivity issue that causes your printer to go offline. To overcome this offline error, you'll have to work on these triggers that turn your Epson printer offline. When you know the causes, it becomes easier to get rid of the issue. 

Question

Why is My Epson Printer Offline and Won’t Print?

Your Epson printer is offline because of multiple issues. Although, you have connected it to a power source and to the wireless network. The main reason may be the poor internet connection or loose USB connections. Another reason could be outdated printer drivers and faulty printer settings. Moreover, the printer jam issue is one of the big issues in the printer offline issue and printing issue. 

Question

How to Bring Epson Printer Offline to Online Mode?

There are many things to fix Epson printer offline issue. For instance, you can check your internet connection and the cable connections. Also, correct the printer settings, set the printer as the default printer, and remove the offline mode from your printer. That's how you'll bring your printer offline. 

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