How to Fix Xerox Printer Offline Issue on Windows? [Top 3 Methods]

Printers have always been an important part of our workplace. Xerox printer is one such example of a high-quality printer that is successful in providing you with a better page yield with a high resolution. However, users may find some issues while taking prints, such as the Xerox printer offline issue. This error is very common among printers, and almost every user may have had it. So, it's a fixable printer error by following common troubleshooting methods. So, let's discuss them.

What Does Printer Offline Status Mean?

A printer being offline indicates that it no longer communicates with your computer or any device it is connected to. It can happen for various reasons, such as a weak or poor network, outdated printer drivers, or incorrect printer settings. But if you get the reason, you'll quickly fix the offline printer issue.

3 Methods to Fix Xerox Printer Offline Issue on Your Windows PC

As we have discussed the common reasons for offline printer issues, we will fix the printer according to them. So, the first reason is a weak network connection or loose cables or wires. Hence, you'll have to address that. Let's see how.

Method 1: Check Cables and Internet Connection

Below are the steps to check your cables and network connection:

1. Check that the Ethernet cables are not defective or broken.
2. Then, power off your router and printer's Ethernet wire and check if there is any issue with the connection.
3. Power on the printer and router back and ensure to hear the click sound.
4. Now check that the internet light is flashing on your router.
5. After that, tap on the System Tray icon on your PC to check whether you're connected to the wireless router.
6. Connect your Xerox printer and PC to the same network connection.
7. This step will fix the offline printer error and restore your Xerox printer to its previous condition.

Method 2: Turn Off and ON Xerox Power Cycle

The turn-off and on method is one of the simplest methods for fixing your offline printer. So, here are the steps to do this.

1. First, turn off your Xerox printer.
2. Make sure you save all the documents before turning off the printer. 
3. Then, find the secondary power button beneath the printer's control panel.
4. Turn it off too.
5. Wait for at least 10 seconds before removing the touch panel.
6. Ensure that the page of your printer is open and the primary switch is off.
7. At last, close the tab.

Your printer will return to its online state once you power cycle it. If you are facing any issues bringing your printer online, we have your back. You can connect with us from the support page. From there, you can talk to our printer experts to guide you through the troubleshooting process.

Method 3: Update/Reinstall Latest Printer Drivers

Outdated, corrupted, or expired printer drivers are the main reason for printer offline errors. Hence, you have to update or reinstall them from the Xerox official website. You can follow the given steps to do so.

1. Visit Xerox's official website.
2. After that, look for the printer driver section.
3. Search printer driver according to your Xerox printer model.
4. Then, download and install them on your computer.
5. The Downloads folder in your PC saves all the files you download. Go there and extract the file.
6. Lastly, run the installation of printer drivers. 

That's how you can update and reinstall the printer drivers on your computer.

Conclusion

We learned how to fix Xerox printer offline issues using three top methods. Whenever your printer goes offline, it means it is not communicating with your computer. It may happen as a consequence of a weak network, loose cables, outdated printer drivers, or incorrect printer settings. So, in order to fix it, you'll need to address all the main reasons. Your primary troubleshooting method should be checking the network connection and wires. After that, you can update printer drivers and power cycle your printer.

For more guidance, you can visit the Support page, where you can contact us through call or chat and take a free consultation from our experienced experts.