How to Fix Xerox C310 Color Laser Printer Offline Problem?

Is your Xerox C310 laser printer offline? You’re not alone; many users face this problem with their printers. Printers can go offline due to numerous reasons, such as outdated drivers, firmware issues, network errors, etc. Due to an offline printer error, you may not be able to print through it. Hence, if you are struggling with this error, you can easily fix it by using some troubleshooting methods. In this blog, you will learn the 4 best methods to fix the Xerox printer offline issue.

Let’s understand these methods in this detailed blog and learn what it needs to fix your offline printer. Have a look at all of these troubleshooting methods.

Method 1: Verify Your USB Cable and Network Wire

If you want to resolve your Xerox printer offline error, start by checking your USB cable and the network wire. Check out the following steps to verify it:

1. In the first step, verify your Ethernet cable and ensure that it’s not damaged.
2. Next, remove your Ethernet cable from the printer and router and check if the connector is damaged.
3. Now, plug your cable into your printer and wireless router in a way that makes you hear the clicking sound.
4. After that, ensure that your router’s light is flashing.
5. In the next step, hit the Wi-Fi option on your system tray to verify the connection.
6. To proceed, make sure that your printer and PC share the same network.
7. Lastly, check if the problem still persists.

That’s how you can check your printer’s connection and bring it to an online status. If this method doesn’t work for you, you can move on to the next method.

Method 2: Alter Your Printer Settings

If the problem lies in your printer settings, you need to address these settings and modify them to fix the offline issue of the Xerox C310 printer. Let’s take a look at the steps involved:

• In the first step, head to the Control Panel on your Windows computer.
• Then, select the Devices and Printers option.

• Now, go to the Printers and Scanners option from the list and right-click on your printer’s name.
• After that, check whether the “Use printer Offline” option is checked or unchecked.
• If it is checked, you need to uncheck it to resolve the problem.

This is how you will resolve the printer offline issue and move ahead with your printing tasks. Now, if you want to see further troubleshooting methods, go ahead.

Method 3: Try to Reinstall Your Xerox Printer

If you observe an offline issue with your printer, you can try to uninstall and reinstall it. Check out the steps below to understand the process, and follow them by yourself.

• In the first step, choose the Settings option on your Windows Start menu.

• Then, select the Printers & Scanners option.
• Now, select your printer from the printer’s list.
• After that, hit the Remove Device option.
• Next, select the Yes option to confirm the removal.
• To proceed, select the Printers & Scanners option again.
• Afterward, hit the add printer or scanners option.
• To continue, select your printer’s name from the printer’s list.
• Finally, select the Add Device option.

That’s how you can uninstall and reinstall your Xerox C310 color laser printer to resolve the printer’s offline error.

Method 4: Update Xerox Printer Drivers

As you already know, printer drivers are a crucial element of the printer and may make your Xerox printer offline if it is not updated. Hence, check out the steps here:

• To start, hit the Windows and R keys on your keyboard to open the Run box.
• Then, type devmgmt.msc and hit OK to open the Device Manager option.

• After that, locate your printer and right-click on it.
• Next, select the Update Driver software option.
• To continue, click the Search automatically for the updated driver software option.

• Finally, continue with the on-screen instructions to get the latest printer drivers.

This is the simplest way to fix the Xerox printer offline error on your printer model. So, when you know all four of the best methods, you are good to start your printing routine once again.